- This is the first recall by Xiaomi EV.
- Xiaomi EV suffered 255 complaints for faulty parking assistance software.

Xiaomi (HKG: 1810, OTCMKTS: XIACY) has carried out its first car recall, after multiple users reported accidents while using the parking assistance feature two months ago.
The company's car-making unit, Xiaomi EV, is recalling a total of 30,931 SU7 Standard Edition electric vehicles manufactured from February 6, 2024 to November 26, 2024, effective immediately, according to a statement posted today on China's State Administration for Market Regulation (SAMR) website.
Some vehicles may have timing synchronization anomalies due to software strategy issues, affecting the detection of static obstacles by the parking assistance function and increasing the risk of collisions, according to the statement.
Xiaomi EV will upgrade the software for the recalled vehicles free of charge via OTA (over-the-air) upgrade to eliminate the safety hazard, the statement said.
The statement on SAMR's website doesn't mention more details, though Xiaomi EV explained further in a Q&A.
Some owners experienced a glitch when using the parking assistance feature on November 14, and Xiaomi EV confirmed a total of 255 complaints, according to its Q&A today.
Xiaomi EV quickly determined after the incidents that the cause was a software timing synchronization anomaly caused by an occasional malfunction in the cloud-based service, according to the Q&A.
The company then implemented precautions via the cloud service and added additional redundant protection strategies to the parking assistance feature, it said.
Xiaomi EV initiated this OTA software upgrade recall after two months of testing and validation as well as after communicating with regulatory authorities, according to the Q&A.
Beijing-based Xiaomi officially announced its entry into car building on March 30, 2021, and launched the SU7 electric sedan on March 28, 2024, a competitor to Tesla's (NASDAQ: TSLA) Model 3.
The SU7 is offered in three versions -- Standard, Pro, and Max -- with starting prices of RMB 215,900 ($29,800), RMB 245,900, and RMB 299,900, respectively.
On December 31, Xiaomi founder, chairman, and CEO Lei Jun said in a live streaming video that the company delivered more than 135,000 vehicles in 2024 and aimed to deliver 300,000 in 2025.
The company announced early last month that it has named its second EV model as YU7 and the launch of the SUV (sport utility vehicle) is expected to be in June or July 2025.
($1 = RMB 7.2451)
Goldman Sachs expects Xiaomi to sell 350,000 EVs in 2025 and 655,000 in 2026