Tesla Owners

Tesla is starting to take a page from Nio's book on catering to owners

Perhaps seeing the huge gap with Nio in user loyalty, Tesla unleashed a signal to rally owners in a late-night Weibo on Monday.

Tesla says will start next mediation as soon as possible with female owner who was just released

With the release from the five-day detention of a female owner who complained of brake failure, Tesla says it has contacted her family and will seek to initiate its next mediation as soon as possible.

Tesla owner complaining about brake failure at Shanghai auto show released after five days in detention

The female Tesla owner who climbed on top of a Model 3 at the Shanghai Auto Show to complain about faulty brakes was released from a five-day detention on Sunday.

While Tesla owner protests atop a car, another carmaker shows ballet in similar setting

The stark contrast was reported by numerous Chinese media outlets, which said that Peugeot was alluding to Monday's protest at the Tesla booth.

In U-turn, Tesla apologizes for failing to resolve owner's complaints in timely manner

One day after insisting on "no compromise," Tesla made a 180-degree turn in its attitude toward an owner who defended her rights at an auto show.

Chinese official media questions 'who gives Tesla its uncompromising edge'

In a commentary published Tuesday, Xinhua News Agency said the arrogant response from a Tesla executive gave little sense of sincerity in solving the problem.

Tesla plans to invite car owners to visit Shanghai Gigafactory

In a rare attempt to bring it closer to its owners, Tesla plans to invite some of them to visit its Shanghai Gigafactory.